Teams - Stuck on Loading

Issue

Microsoft Teams is stuck on the loading screen and does not ask user to sign in.

 

Resolution
  • Sent the affected user a Teams invite link and have them join the call (the user's name will appear as Guest since they are not signed in).
  • After the user ends the call, a login button will appear within a list of options.
  • Click the login option on this screen and login with your credentials.
  • Teams should now fully load after signing in.

 

Cause

Teams cache is causing loading issues on MacOS.

 

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