What Is It?
All UHV computers are purchased with warranty to repair hardware related issues. IT will coordinate with our vendors to find a solution to hardware issues.
Accidental drops and damage, or battery issues are not covered.
Who Is Eligible to Use It?
UHV owned devices.
Where Can I Get It?
Submit a service request. Help Desk will coordinate on repairs.
How Much Does It Cost?
Most hardware related issues are covered by warranty.
If a device is outside the warranty, the department will need to provide funding.
Accidental damage such as drops or cracked screens will require departmental funding. IT will provide a quote from the vendor to provide resolution.