Word - AutoSave Not Staying Active

Body

Issue

AutoSave deactivates by itself in Microsoft Word files that are saved in One Drive.

 

Resolution
  • In the Office program, go to File > Options > Add Ins.
  • If Laserfiche is listed as an active application, click 'Go' next to Manage and remove the Application.
  • While in Options, go to Advanced > Save and make sure "Allow background saves" is checked.
  • Save and close Options.
  • Check to see if you can toggle AutoSave on.
  • Restart Word.

AutoSave should be toggled on and remain on.

 

Cause

There is a conflict between the AutoSave feature and the Laserfiche add-in for Microsoft Word.

 

Details

Details

Article ID: 1137
Created
Mon 10/21/24 10:09 AM
Modified
Thu 2/6/25 9:32 AM