Duo - Overview

What is Duo?

Duo is a two-factor authentication platform and adds a second level of protection to your account. When logging into your account, you will login with your username and password, and then authenticate with Duo to confirm it is you accessing your account. Below is a quick video explaining the process.

How do I authenticate?

There are a couple of ways you can authenticate to Duo. There is an app that can be used on your smart phone. Text message and phone calls are another method that can be used.

For phones that cannot install the app, hardware tokens are available. If you need a hardware token, please visit the UHV Connect Store. If you are in need of financial assistance, please fill out the Duo Hardware Token Financial Assistance Request form.

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