OneDrive - Getting Started on Windows

Overview

If documents or files are important to the department as a whole, they should NOT be stored on OneDrive. Departmental files should be stored on the V drive or department Sharepoint. OneDrive is only accessible to YOU, unless shared. 

Issue

  1. Make sure you’re OneDrive is provisioned. Go to https://office.uhv.edu/ and login.  

  1. Once logged in, click on the OneDrive cloud in the listed apps.  

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  1. If you’ve logged in before, you should see your files and folders.  

    1. If this is your first time, it may give you a message about provisioning your OneDrive. Continue through the prompt until you see your Files page.  

How to Sync:  

  1. From the web, click the Sync button.

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  1. Follow the prompts and OneDrive cloud in will be in your task bar and in your file explorer. 

OR 

  1. Select the Start button, search for “OneDrive”. 

  1. Select OneDrive. 

  1. When OneDrive Setup starts, enter your personal account, or your work or school account, and select Sign in. 

  1. Make sure to use your UHV email. 

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Once you have completed the sync, you will see your OneDrive folder in File Explorer, and have a blue cloud in the bottom right of your task bar.  

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For more details, please see Microsoft’s Sync Files with OneDrive Windows or Mac 

To sync known folders: 

  1. Right click on the OneDrive Cloud 

  1. Select Settings from the menu 

  1. Select Backup tab from the new window 

  1. Click Manage Backup 

  1. You should see the below screen. You can either back up the three of those folders or deselect one if you prefer.

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  1. Select Start Backup. 

  1. This will begin to back up those three areas to your OneDrive.  

Troubleshooting

If you still have trouble syncing OneDrive, please contact the ITS Service Center below.

Additional Information

Invalid File Names and Types in OneDrive 

What do the OneDrive Icons mean?

Need additional information or assistance? Contact the ITS Service Center.